PRIVACY POLICY

Last updated: November 3, 2026

CORPO conseils (“we”) takes the protection of personal information seriously. This policy explains, in plain terms, how we collect, use, disclose, retain and destroy your personal information, in accordance with Québec’s Act respecting the protection of personal information in the private sector (CQLR, c. P-39.1), as amended by Law 25. In case of discrepancy, the French version prevails.

This policy applies to the corpoconseils.ca website and to your exchanges with us by email or telephone. Information you entrust to us as part of a mandate is also protected by solicitor-client privilege.

1. Person in charge of the protection of personal information

Contact this person for any question, access request or complaint regarding your personal information.

2. Information we collect

• When you write or call us: your name, contact details (email, phone) and the content of your message.
• As part of a mandate: information required for the file (for example, the identity of a corporation’s directors and shareholders, corporate documents, billing information).
• When you browse the site: technical information automatically logged by our web host (IP address, browser type, pages viewed, date and time), used solely for the security and proper operation of the site.

The site uses no analytics, targeted advertising or profiling tools.

3. Why we use it

• To answer your requests and contact you;
• To open, manage and bill your files and provide our legal services;
• To meet our legal and professional obligations (including those of the Barreau du Québec);
• To keep our website and systems secure.

We collect only the information needed for these purposes and do not use it for other purposes without your consent, unless permitted by law. We never sell your personal information.

4. Consent

We collect your information with your consent, which may be express or implied by your action (for example, when you send us an email). You may withdraw your consent at any time by writing to the person in charge, subject to legal or contractual restrictions.

5. Cookies and similar technologies

A cookie is a small file placed on your device by a website. On your first visit, a banner lets you accept or reject non-essential cookies. No non-essential cookie is placed before you consent. You can change your choice at any time: Manage my cookies.

Name / service	Provider	Category	Purpose	Duration
cc_consent	CORPO conseils	Essential	Remember your cookie choices	12 months
Google Maps (map on the Contact page) – e.g. NID, AEC, SOCS	Google LLC (United States)	Third-party feature – consent required	Display the interactive map; Google may use these cookies under its own policy	Up to 13 months

No third-party services without your consent. The site’s fonts, icons and scripts are hosted on our own server. Your browser does not contact any third-party provider during your visit unless you choose to display the Google map.

You can also block or delete cookies in your browser settings.

6. Disclosure to third parties

Your information is disclosed to third parties only:

• to our service providers (web hosting, email, cloud storage, IT support), bound by a written agreement requiring them to protect your information and use it only to provide their services to us;
• to public bodies when required to carry out a mandate (for example, the Registraire des entreprises du Québec);
• when required or permitted by law.

7. Hosting and transfers outside Québec

The website is hosted in Canada. Some of our providers, including Microsoft (Microsoft 365 email) and Google (interactive map, only if you display it), may process information outside Québec. Before disclosing personal information outside Québec, we assess whether it will receive adequate protection, as required by law.

8. Technology tools and artificial intelligence

We may use technology tools, including artificial intelligence tools, to support our work (for example, drafting or research). When we do:

• we choose tools whose terms protect data confidentiality and prohibit reuse of data to train models;
• we limit the personal information provided to what is strictly necessary;
• every output is reviewed by a member of our team.

We make no decision based exclusively on automated processing of your information. Should this change, we will inform you and you may submit your observations to a member of our team, in accordance with section 12.1 of the Act.

9. Retention and destruction

We keep your information only as long as necessary for the purposes for which it was collected or to meet our legal and professional obligations (including record-keeping rules applicable to lawyers). It is then securely destroyed or anonymized.

10. Security

We apply reasonable security measures suited to the sensitivity of the information: access limited to those who need it, passwords and strong authentication, mandatory encryption of website connections (HTTPS), security headers and a content security policy restricting external resources, and protected backups. The site has no forms: your information is collected only when you email or call us.

11. Confidentiality incidents

If a confidentiality incident presents a risk of serious injury, we will promptly notify the Commission d’accès à l’information and the persons concerned, and we keep a register of incidents, as required by law.

12. Your rights

Subject to the exceptions provided by law, you may:

• access the personal information we hold about you and obtain a copy, including in a structured, commonly used technological format;
• have inaccurate, incomplete or equivocal information corrected;
• withdraw your consent;
• request that we stop disseminating your information or de-index any hyperlink attached to your name;
• be informed of the information used to make an automated decision about you, if applicable.

To exercise these rights, write to the person in charge (section 1). We will respond within 30 days. We may ask for identification to protect your information.

If you are not satisfied with our response, you may file a complaint with the Commission d’accès à l’information du Québec.

13. Minors

Our site is not intended for persons under 14. We do not knowingly collect their information without the consent of the person having parental authority.

14. Changes

We may update this policy. The current version is always posted on this page with its update date. Significant changes will be clearly indicated on the site.